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Cite It!: Citation Managers - Intermediate

Want to know more about creating citations and references? The answers lie within this guide!

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ISBN: Unique identifing number for books.  Stands for International Standard Book Number. 
DOI: unique identifying code for journal articles.  Stands for Digital Object Identifier. 
WorldCat: a centralized website of library books including the authors, title, publication data and more.  A "Library" of library data. 
Picker: Intermediate and advanced programs have utilities to gather, or "pick", the data you need for citations straight from webpages. 

Citation Managers - Intermediate Introduction

The "Intermediate" citation managers are cloud-based platforms that store your information online. They are strong with articles and allow easy insertion into your research paper.


An add-on for Chrome, Zotero goes one step further than Microsoft Word - it will automatically download the citation information from compatible sites (like article databases, library catalogues, and websites). Users can organize their citations into folders (by assignment, by class, etc.), add tags, make notations, and automatically generate a bibliographies in dozens of citation styles. A Word plugin is available for download; once installed, a special Zotero toolbar appears and allows users to insert citations and generate bibliographies inside their .docx file. Syncing is also available to allow users to have the same citations available on any computer they have access to.

Zotero isn't for beginners - users have to be able to recognize when citation information is missing or has been incorrectly downloaded, but it is much more robust and has more bells and whistles than Word.

Using Zotero at CapU

CapU Library Catalogue
Automatic download of citations to Zotero - when you do a catalogue search, wait for the folder icon (results page) or book icon (item record) to appear at the end of the URL window. 

Ebsco Databases
(Academic Search Complete, Business Source Complete, Communication and Mass media Complete, CINAHL, ERIC, Hospitality & Tourism Complete, MedLINE, PsycINFO & PsycArticles)
Automatic download of citations via URL window - wait for the folder icon (results list) or article icon (article record) to appear at the end of the URL window.

ProQuest Databases
(CBCA Reference & Current Events and Canadian Newsstand Major Dailies)
Automatic download of citations via "Export" function - follow these steps:

  1. In the results list, check the boxes for the articles your want to export OR click on the title to see the article record.
  2. Click "Export".
  3. Choose "ProCite, EndNote or Reference Manager" from the drop-down list and hit "Continue".
  4. The first time you go through this process, you will see a pop-up window asking if it’s OK to export to Zotero – check the box for “Always Allow…” and then click Yes.



Mendeley has quickly become the darling of the scientific community. This automated, web-based platform combines citation management with document management that's topped off with social networking tools. If you are working on a group project, this is the app for you!

Mendeley works in a cloud-based online account that you can access on your Windows or Mac computer. There is also a desktop program where you can easily sync between work you do at school and then save your documents to your home computer. This feature combines the ease of saving documents either online or on your personal desktop with the peace of mind that if your home computer has any problems, your research will be safe and sound.

With a plugin for Microsoft Word, it is easy to add documents to your research paper either as an in-text citation or as your bibliography.

The key to Mendeley, and the reason it is so popular in the Sciences, is the ability to share documents. If you are working on a group project, people can be tasked with different aspects of the research and then save all of their documents to a shared folder. Add friends and colleagues just as easily as you do on Facebook. Plus you can join larger community groups on special subjects, which will keep you up-to-date on new ideas.